50 N. 41st Ave. Phoenix, AZ 85009
- RALPH TOOHY -
- LARRY & SHERRY -
We would like to thank everyone at Bolder Image Floors. Our newly remodeled kitchen is amazing. We so enjoy cooking, entertaining, relaxing and even cleaning the kitchen.
We could not have had a more pleasant experience with the remodel. We were given selection, suggestions and a complete accurate contract. During the construction additional suggestions were made and changes made which could have caused delays however all work was completed a week before promised.
We have and will continue to recommend Bolder Image Floors. It is difficult to find quality craftsmanship and someone who truly cares about their customers.
Larry and Sherry
- JAY KOTTKE -
I requested a site visit for an initial quote and Jeff arrived on time and we discussed our expectations. Bolder Image provided a tentative estimate, along with samples I and my wife had requested from their website. We negotiated and tentatively agreed to move forward with the project. We then arranged for my wife and I to visit their showroom on a Saturday. The staff accommodated us very well as we had two young grandchildren with us and we all finalized the agreement with a down payment. This was uncomfortable for us as we have been burned in the past with other local contractors but we felt comfortable with Jeff enough to do so once again.
Although we had in our bid an additional cost of furniture moving, they were very accommodating with our personal belongings that also had to be moved from room to room in staging the work. No items were broken or damaged in the moving, although I did assist with the moving. Their care and concern for our belongings was nice to see for a change from atypical contractors.
They were organized, efficient and worked very quickly in spite of some unforeseen items (dishwasher plumbing problem, which he fixed) and within 3 1/2 days they were completed.
My wife had been in the sub-contracting business (roofing, journeymen, carpentry, etc) for many years and is quite familiar with the unique flavors of contracting and, we both, were very, very pleased not only with the outcome of the work but their work ethic/processes as well.
We WILL hire these contractors again.